Why Make Your Next Purchase From Bicycles East?
We offer only the highest quality bicycles and accessories for your safety and enjoyment. Our knowledgeable and professional staff will provide you with the time and attention to match you with the right bike or accessory.
The Bicycles East Advantage
Our Mission: We Succeed when YOU enjoy using your bike! It's that simple.
Guaranteed Lowest Price with Our 30 Day Price Protection
- Bring in verifiable proof of the lower price along with your original receipt.
- Any print advertisement must be dated within 30 days of purchase from Bicycles East for the same item (size, color, year, and model).
15 Months Free Tune-ups & Adjustments--As Many as You Want!*
Purchase a new bicycle from Bicycles East and you will receive 15 months of free tune-ups and adjustments--as many as you want!
It is recommended that you bring your new bicycle in for readjustment after 30 days. During the first few weeks of riding, the bicycle will start to “break-in”—cables may stretch and things may loosen. This readjustment will keep your bike riding great so that you can keep having FUN!
If you have any questions or concerns about your bike, bring it in and we will check it out for you. Remember, you can bring the bike in any time during the first 15 months of ownership for a free tune-up or adjustment!
*This does not apply for commercial contracts.
3 Day Test Ride (bicycle return policy)
We take the time to help you find the right bike. To guarantee you have purchased the correct bicycle, ride it for 3 days. If during that time you are not completely satisfied, please return the bicycle for an exchange. We will gladly give you a full credit toward a new selection of equal or greater value.
Please note that the following applies to our bicycle return policy:
- Bike must be returned in “showroom condition”
- Exchange is limited to one time only
- Interest accrues but is waived if account is paid in full prior to promotional period expiration.
- Subject to credit approval.
- Minimum payments are due during the period. Finance charges will accrue.
- If the original purchase amount is paid in full prior to the expiration date, all accrued finance charges are waived. If not paid prior to expiration date, all accrued interest remains on the account and will continue to accrue until the balance is paid.
- Financing via Trek Card -- NOTE: card can be used to purchase non-Trek products
Throughout the year we offer other special financing terms—stop in or call us for details!
Lifetime Guarantee on Bicycle Frame*, 10 Year Guarantee on the rest of the Bike!All new assembled bicycles sold come with the following guarantee:
Lifetime guarantee on FRAME and RIGID FORK from most manufacturers*. 10 Year guarantee against all defects in material and workmanship on the rest of the bicycle from Bicycles East.
The following applies:
- An original part that is judged to be defective under the terms of the guarantee will be replaced free of charge.
- Original manufacturers warranty applies first
- Any failure resulting from accident, abuse, neglect, normal wear, racing or improper maintenance is not covered.
* Trek, Giant, Electra, Quintana Roo, and Litespeed offer limited lifetime warranty against defects in material and workmanship to the original owner.