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Bicycles East has been awarded the designation as a Trek Certified Service Center. Bicycles East was the FIRST Trek-Certified Service Center in the entire northeast region. As always, our service center works on ALL BRANDS of bicycles. Trek has evaluated and acknowledged the excellence of our service center, excellence that carries over to the work that we perform on your bicycles, regardless of brand.

What does Trek Certified Service mean to YOU and YOUR BIKE?

Trek has verified that Bicycles East provides the following:

  • Factory-trained, highly skilled mechanics (In addition, Trek acknowledged our in-store training and stated that Bicycles East has one of the best in-store mechanic training program that they had seen)
  • “A best-in-class customer service experience that is fast, friendly and easy”, and that is “welcoming and hospitable”, and that we “work to meet or exceed every customers’ expectations”
  • “Knowledge of the service needs for both the product and the rider”
  • “Meaningful and beneficial solutions that deliver exceptional value”
  • Continually strive for improvements
  • An extremely clean and organized service area, the best quality tools, and top notch procedures so that you can be confident that your bicycle will be in safe hands.

We invite you to visit the Bicycles East Service Center and experience our outstanding service for yourself.